What is your Cancellation Policy?
Cancellation policy:
48-24 hours hours before appointment, 50% of the cost of service
24 hours or less before appointment, 100% the cost of service
If you are more then 10 minutes late, we will need to reschedule your appointment and you will be charged accordingly. It is very difficult to fill your appointment time with short notice. As always, if emergencies arise, I do my best to work with you.
Please do not come to your appointment sick or if anyone in your household is sick (cold, flu, sniffles, cough, sneezing, COVID19 etc.). My daughter has lung disease due to prematurity and has fragile lungs. If you come to your appointment with symptoms you will be asked to reschedule your appointment and charged accordingly.
Where are you located?
550 Vandalia Street suite 125
Rachel is located at Cocoon Salon in the St. Paul location (not the NE Minneapolis location). Cocoon is situated on the first floor of the beautiful Vandalia Tower, a thoughtfully renovated historic building. This location is just across the Minneapolis border into St. Paul.
You can easily reach it via the Cretin/Vandalia exit off of I-94 or just south of the University and Vandalia intersection. If you see the recycling plant, you know you have made it to the oasis. You will find over 50 businesses in Vandalia Tower, including Lake Monster Brewing, SK Coffee, Apricot Floral, Overman Guitars, Hackwith Design (clothing) and Northmade Co.
What is the parking situation?
There is FREE off street parking in an substantial parking lot off of Wabash Ave. It is roughly 200 feet to the main entrance and lobby. Take a left down the hall, we are on the left. No code necessary.
How do I reschedule or cancel an Appointment?
You may reschedule or cancel your appointment through the email you received when booking the appointment from Vagaro. Click “View Appointments” and login to your Vagaro account. Click “Reschedule” or “Cancel” from the dropdown menu. Additionally you may login to the App or website. If you are having trouble, please reach out at 612-695-0935 or rachel@rachelhuss.com
YES! For every referral you send my way get $20 off. Send 5 people, get $100 off! Referrals are how I most enjoy meeting new clients and are the ultimate compliment. Just mention who referred you and I’ll add to their notes.